May 2, 2019 Sent To office via U.S. Mail & Email to:
Jeff Bezos, CEO, President Amazon HQ 410 Terry Ave N Seattle, WA 98109-5210
RE: Amazon Flex issues in Southern CA stations
Dear Mr. Bezos,
First, I want to congratulate you on your recent divorce with Mackenzie who gave you her other 25% of her shares without creating a legal expense fight. Now you control 75% of Amazon shares and which is equal to 12% stakes of the company and more power to you Sir.
Also congratulations for owning The Washington Post. Once again congratulations to be another Steve Jobs genius with so many ventures and becoming one of the billionaires of the world.
Unfortunately Google changed the rules so money been very slow. You can’t even survive with the pennies they pay you for displaying ads. You as publisher of the Washington Post must know it since print is almost dead and online is having too much competition and revenue has increased. The cost of living keeps increasing every year and salaries are not.
So, I jointed your Amazon Flex program on May 2018 and sometimes is great but no benefits and lots of gas expenses and car tear and wear. Not sure if you know how your stations were set up but I will give you a brief summary. In the Los Angeles County, you have East Los Angeles (DLA3) – Commerce area, Rosemead (DPS1) – El Monte area, Hawthorne – LAX area, Chino, Canoga Park – San Fernando Valley area, Irvine – Orange County area. As you may see what motivates a person to sign up for Amazon Flex is the area they are supposed to be serving. I sign up with Amazon Flex when I was living in Cudahy, CA. At the time I got Palm Springs which is very far. However later I found out of Canoga Park. I went and I did two blocks the same day.
Later I found there was one in East Los Angeles – Commerce area. I contacted support and they did the change and say that the program was open to regions and don’t need to swift because it
will show up on the app. My Amazon Flex app is set to Greater Los Angeles region. So I started to do East LA, Rosemead, Irvine and Chino stations.
Here is the issue that needs to be fixed at your stations. Last year I started to get routes from Rosemead to Orange County. I did some but because I do have a life and live in the San Gabriel Valley area I expect to work in the area not been sent over 30 miles to Orange County where I have no business to do. So I have declined couple blocks. Because your staff at the station are unprofessional and uncooperative I been trying other stations like East LA. Well they are doing the same thing sending a person away from the area. Not sure if you know what is considered East LA area? Or San Gabriel Valley area?
Please visit Wikipedia to learn https://en.wikipedia.org/wiki/San_Gabriel_Valley
However I will cut and paste some of the source information here: The San Gabriel Valley is in Los Angeles County. The incorporated cities and unincorporated neighborhoods of the San Gabriel Valley include: Altadena, Alhambra, Arcadia, Avocado Heights, Azusa, Baldwin Park, Bassett, Bradbury, Charter Oak, Citrus, City of Industry, Claremont, Covina, Diamond Bar, Duarte, East Pasadena, El Monte, Glendora, Hacienda Heights, Hillgrove, Irwindale, La Puente, La Verne, Los Angeles (El Sereno).
Here is another source by Wikipedia: City of Los Angeles neighborhoods of the San Fernando Valley: Arleta, Cahuenga Pass, Canoga Park, Chatsworth, Encino, Granada Hills, La Tuna Canyon
Lake Balboa, Lake View Terrace, Mission Hills, NoHo Arts District, North Hills, North
Hollywood, Northridge, Pacoima, Panorama City, Porter Ranch, Reseda, Shadow Hills+,
Sherman Oaks, Studio City, Sun Valley, Sunland-Tujunga, Sylmar, Tarzana, Toluca Lake
Valley Glen, Valley Village, Van Nuys, Warner Center, West Hills, Winnetka, Woodland Hills.
Dear Mr. Bezos, I can go on and on but you know which the current gas prices and because we have a life and your organization management decided to hire Vans to provide over $300K, they get uniforms, cellphone and lots of business while we don’t. (Please click on link https://logistics.amazon.com/marketing/opportunity).
I honestly I been telling your staff to give those jobs to your business partners not us the
individual partners that we have a life in the neighborhood we live in. Today the East LA station was sending me to Long Beach. Give me a break I don’t know the area well, neither I have any business to do there. Do you know that sone cities has been issuing us parking tickets? We have to deal with it. In the past Rosemead has sent us to La Habra, Fullerton those areas are Orange County which belongs to Irvine station. Rosemead has sent us to North Hollywood, Compton!
North Hollywood belongs to Canoga Park and Compton belowns to Hawthorne stations. Your
management needs training in geography. By the way they can save your company lots of $$$$$
if they stop doing that because that make us go over the block time and your company needs to
pay extra money
FYI, recently the Superior Court of the County of Los Angeles ruled in favor of independent
contractors that a company like you can not set quotas or force an independent contractor to do something that they don’t wish because that will make us your employees. I don’t mind to become an Amazon employee so if that what you want let your management to do so.
Breaking News: Some of your current employees are trying to file a class action lawsuit against Amazon and they are reaching to us as well the independent Amazon flex to join. I haven’t taken an action but perhaps I should?
Come on, let’s be human here and not to abuse each other resources and use the current
resources you have.
Anyway, I hope to heard from you soon and I hope some action to be taken immediately across North, South, East and West of CA.
If you have any questions or problems, please do not hesitate to contact me directly at 213-321- 9408 cellular or via U.S. mail to the above addresses, fax any correspondence to: 818-231-7370, Also via emails to: firstname.lastname@example.org, email@example.com or firstname.lastname@example.org
On Saturday, February 9, 2019 lots of Amazon Flex Rosemead evening shots did not show up for their 4, 5, 6 and 7 pm blocks because they have been sent far and over the San Gabriel Valley area where they sign up to deliver packages.
Amazon Flex Temple City – Rosemead has been abusing them by sending them drive all over the Lia Angeles County, Orange County, San Bernardino County and more without adding extra compensation. Yes Amazon Flex has been paying $18 and hour but the drivers has to deal with tear and wear on their cars, gas, miles, dark nights, cold, raining and hot days with no perks or benefits.
Per Wikipedia it list the San Gabriel Valley as following:
The San Gabriel Valley is in Los Angeles County. The incorporated cities and unincorporated neighborhoods of the San Gabriel Valley include:
Amazon Flex drivers are not getting pay extra during the evening, weekends or holidays which a billion company like Amazon should pay to their employees or partners in this case Amazon Flex individual partners. Companies are supposed to pay extra for weekends, evening and holidays. Do you know some companies even pay more to those employees that work during those times them their 7 to 4, 8 to 5, 9 to 6 employees.
Amazon Flex do not like for Amazon Flex to give packages when they know those are opposite direction from their main route and If you return them at the end of the block they question you by been mad.
On top of that If you decide to finish your block even though you went over they don’t even want to pay you extra. If they pay you they pay you regular hourly rate but in some cases you took a surge so they need to pay at those rates.
Yes Amazon Flex has been treating better the Amazon Flex business partners because they have a van and a business but the fact is that they are doing the same work except they can take more packages but they have a week to deliver them. Amazon has been offering on it is logistics website the following perks:
Access to exclusive deals
Leveraging Amazon’s deals makes the entire setup process easy. We’ve negotiated exclusive deals on startup assets and ongoing business management services with top-in- class third-party providers to help you get your business started for as little as $10,000.
• Amazon-branded vehicles customized for delivery
• Vehicle maintenance
• Vehicle insurance
• Fuel program
• Professional uniforms
• Industrial-grade handheld devices
• Recruitment tool discounts
• Payroll, tax, and accounting services
• Health benefits and employee services • Legal support
Amazon Flex business drivers they make $300K a year, get a branded Amazon van, uniforms, gas allowance, cellphone, extra pay and they can choose their routes while the Amazon Flex individual partners are force to drive more than 25 to 45 miles away with no extra compensation or perks.
So if you a consumer and don’t get your packages on tine call Amazon and ask for reimbursement on delivery fee also be mindful that Amazon is discriminating the hard working individual people. Amazon Flex was suppose to be a fun and relaxing gig but it has become stressful Which is making drivers sick. Amazon flex drivers don’t get breaks or lunch time even don’t have a place to pee and poo.
Perhaps Amazon Flex drivers should start a class action lawsuit against giant internet company Amazon, Jeff Bezos, their investors and board of directors? like it was ruled by a judge recently in Los Angeles county against Lyft that their drivers are not contractors when they are forced to do quotas and lots or rules that they need to follow while working in the logistics business. You can read
Los Angeles Times article published on April 30, 2018 headline: California’s top court makes it more difficult for employers to classify workers as independent contractors.
Rosemead station needs help to organize blocks or route because they are giving routes of blocks out of the service area such as North Hollywood, Compton, Buena Park, Bell Flower etc. Rosemead station is supposed to service the following areas in the San Gabriel Valley
City of Industry
North El Monte
South El Monte
South San Gabriel
South San Jose Hills
West Puente Valley
That’s why those drivers sign up to drive in their communities.
Amazon Flex Drivers are contractors should not be force to do quantity or drive areas that they did not sign up for because they are not employees of Amazon.
So consumers may need to think twice before you agree to buy Amazon products and pay for delivery.